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Organisation Summary

Business Sector:Healthcare

Business Activities:Community healthcare service provision, largely delivering NHS and local authority contracts

Business Location:Kirklees, Calderdale, Bradford, Stockport and Tameside

Chief Executive:Karen Jackson

Turnover:£75.9m (2022)

Employees:circa 1,300

Legal structure:Community Interest Company

Locala Health and Wellbeing (Locala) is a social enterprise that is proud to provide a variety of NHS community healthcare services. As a social enterprise, their ethos is supporting people to have better lives by investing all resources into local communities. As Locala is a membership organisation, in partnership with community representatives, colleagues make key decisions about the services provided and how communities are supported.

Healthcare services care for, and support people, from before birth to end of life, ranging from health visitors to physiotherapy, and sexual health to district nursing, as well as dental care, school nurses and foot care. Locala works closely with GPs, Social Services, other local NHS organisations and Local Authorities to deliver a co-ordinated approach to care and support, and aim to provide high quality, value for money care and support to people closer to home.

As a social enterprise, Locala is able to tailor services to meet the needs of local communities – and financial surplus is re-invested straight back into supporting patient care and community projects.

E3M Member


Name:Karen Jackson

Title :Chief Executive

Karen Jackson has been Chief Executive of Locala Community Partnerships CIC since April 2018, bringing significant leadership experience from her time as interim Chief Executive for Southport and Ormskirk Hospital NHS Trust, where she was responsible for delivering quality and financial improvements, driving a significantly improved culture around quality and patient safety, and staff engagement.

Prior to this, Karen was Improvement Director with NHS Improvement, where she was programme manager for the West Yorkshire Acceleration Zone, reporting directly to the Secretary of State. Before that, she was Chief Executive for North Lincolnshire and Goole NHS Foundation Trust, a complex acute and community healthcare provider with turnover of over £300m, where she led a quality improvement journey resulting in the trust coming out of special measures.