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Digital Tools and Technology to Support Social Enterprise Impact and Growth

Event Date: 04.07.2016 |Time: 09.30 for coffee; seminar 10.00 - 16.00 |Location: BWB Offices, 10 Queen Street Place, London EC4R 1BE |Categories: Events, Models

This one-day seminar examined how to maximise the use of digital tools and technology to support the growth and impact of social enterprises delivering public services.

The programme showcased how E3M members and others are using technology to transform services and to manage their social enterprises more effectively. We also looked at how technology can empower people and communities.

Our aim is to inspire new ideas and approaches by sharing insights, experience and strategies from social enterprises, as well as legal, investment and technology experts. We worked closely with RSM’s Technology Consulting practice to develop this programme.


09.30 Arrivals and Refreshments

10.00 Welcome and Introductions

10.15 The Strategic Context

  • “We’re talking about collaboration”
  • Embedding digital and technology strategy into business strategy

10.45 The Digital Revolution: “A digital strategy is not a twitter account…!”

11.45 Break

12.00 Experts Panel

  • Is your IT strategy fit for purpose?
  • Managing the legal small print

12.45 Lunch

13.30 Business Operations – technology to support internal processes

  • Keeping up with your audience
  • Bringing your team with you
  • Linking CRM to ERP (from a client database to cloud-based core functions)

15.00 Break

15.15 Where to Now? Technology trends and developments that will impact your social enterprise

16.00 Event Close

Links to Presentations

RSM_Embedding your technology strategy

Turning Point_Digital Strategy Design

RSM_Is your digital strategy fit for purpose

RSM_Linking CRM to ERP July 2016

Relate_Embracing the technological shift

BWB_Legal Small Print and Technology

Street League_Audience & Technology

Care Plus Group_Optimising your business


  • Roger Lovis, Technology Consultancy Partner, RSM
  • Johnny Barton, Information & Strategic Solutions, Turning Point
  • Richard Marke, Partner, Bates Wells Braithwaite
  • Sara McCraight, Head of Marketing, Street League
  • Neil Cartwright, Head of Service – Central Services, Care Plus Group
  • Chris Sherwood, CEO, Relate
  • Paul Foster – Senior Technology Evangelist, Microsoft
  • Frances Hipple, Associate Director, RSM
  • Julian Blake, Social Enterprise and Charity Partner, Bates Wells Braithwaite
  • Jonathan Bland, Managing Director, E3M / Social Business International