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Golden Lane Housing

Organisation Summary

Business Sector:Housing

Business Activities:Specialist landlord and tenant services, repairs & maintenance, learning disability campaigning and advice

Business Location:England & Wales (HQ Manchester)

Chief Executive:Alastair Graham (Director)

Turnover:£11.5m (2013-14)


Legal structure:Charity and Company Limited by Guarantee

Golden Lane Housing

Golden Lane Housing (GLH) was established as an independent registered charity by Mencap in 1998 and is now a leading national housing provider for people with a learning disability.

Since its inception, GLH has invested £100m transforming the lives of over 1,700 people with a wide range of needs in more than 750 properties across England, Wales and Northern Ireland.

GLH’s work includes: providing high quality rented housing; helping families make long term plans through the use of legacies and family trusts; providing specialist landlord services to tenants; campaigning for changes to housing related issues; overseeing the maintenance of over 750 properties; providing a directly employed repairs team, as well as working with national and local contractors for day-to-day repairs service and planned maintenance, and providing a 24-hour emergency and emergency repairs helpline.

GLH has a joined-up approach and builds good relations with individuals, families, social services, more than 80 support providers including Mencap, local authorities, housing associations, developers, landlords and other organisations to provide housing solutions.

In February 2013 GLH launched the largest charity bond in the UK at the time and raised £10m. The bond provided much needed capital for GLH to buy housing across the country and adapt it to the needs of its tenants. A social impact assessment framework was developed in partnership with Mencap and Bangor University in order to measure the impact of the bond and this demonstrates remarkable changes in people’s lives, with increased confidence, better health, more involvement in the local community and learning new skills.

GLH launched a further bond in 2014 which was the first ever charity bond to be listed on the London Stock Exchange, and this raised an additional £11m which has now been invested in buying and adapting houses and bungalows in the community for people with a learning disability.

E3M Member

Golden Lane Housing

Name:Alastair Graham

Title :Director

Alastair has been Director of Golden Lane Housing since February 2010 and has led the continued development of the organisation enabling it to transform the lives of increasing numbers of people with a learning disability.

Prior to joining GLH Alastair led a major programme of regeneration in greater Manchester as Managing Director of the Oldham Rochdale Housing Market Renewal Pathfinder for seven years. The area covered 150,000 people and the programme involved developing and delivering new housing, renovating or demolishing sub-standard housing, providing major environmental improvements and establishing training schemes for local people.

Alastair’s background is in social housing organisations. He was Director of Development and Finance for First Choice Housing Oldham which had around 15,000 properties at the time. He has also worked in a variety of housing and support roles in London and in Buckinghamshire.